Technisoft Service Manager is multi award winning software solution for field service, contracting, job cost management, preventative maintenance or general equipment servicing.

Technisoft Service Manager helps manage the resources, products and services your business offers. Access your data locally or from the field using mobile or Web technologies to save time, lower expenses, monitor profitability, increase productivity, and most important, improve customer satisfaction.

Service Manager is fully integrated to the Sage 300 ERP suite, providing true accountability from a central point.

Service Manager links the different aspects of the Service process including:

small icon Quotations, Jobs, Projects, Invoices, Credits, Templates

small icon Job Planner, Labour Scheduling and Dispatch

small icon Response Tracking, Escalation Management

small icon Labour / Time Billing (Time Entry)

small icon Scheduled, Conditional and Interval Based Preventative Maintenance

small icon Service Level Agreements / Contracts

small icon Warranty, Manufacturer/Vendor & Customer Returns (RAs)

small icon Serialised Tracking of Equipment

small icon Symptom, Fault, Solution Knowledge Base

small icon Site and Equipment History

small icon Equipment Rentals

small icon Requisitions and Purchase Orders

small icon Subcontracting

small icon Work In Progress, Profit Analysis, Budgeting (4 levels), Job Summaries

small icon Statistics by Site, Employee, Model, Industry, and more

small icon Notations, Instructions, including File Attachments and Follow-ups

small icon Employee and Customer Web Portals

small icon Smartphone/ iPad/Tablet/Notebook Mobile Field Solutions (online/offline)

small icon Service Centres / Branches / Departments / Divisions, and more

Technisoft Service Manager

 

Technisoft Job and work orders

Service Manager Job/Work Order View

 

Time Entry

Time Entry View

 

technisoft service manager equipment

Equipment Management View