With a CRM and sales management system, your staff is able to communicate with customers and immediately relay concerns to respective departments. Thus, effectively managing their expectations and fulfilling satisfaction where needed.
Thrive Technologies, together with BuilderMT, presents a series of webinars to give you an overview of their powerful tools set to revolutionise the industry. See how you can increase your prospect visibility and your sales.
What's in this Webinar:
Basically, CRM tools help in streamlining principal areas of customer engagement including setting appointments, managing contacts, handling customer service and monitoring marketing campaigns.
The construction industry is a competitive field. Clients can easily shop around and pick and choose contractors. Information is easily available online, which makes reputation management crucial. Stand out from the competition by providing your customers the best experience they can get.
With the right CRM, builders are able to track projects effectively and perform all the necessary paperwork and documentation on one platform. CRM tools help contractors with document control. It reduces the time spent on document creation and sharing.
Much like in Builder Portal, builders have the information right at their fingertips. You don’t need to consult different departments, look into a bunch of files, or make hundreds of phone calls just to get what you need. Everything is synched and organised in one database.